This is the privacy policy for our website. It outlines how we collect, use, and protect your personal information.
Last Updated December 12, 2023
Dear User,
Thank you for selecting MTS Lahore (referred to as “Service” or “Application”). We prioritize the privacy and protection of your personal information. This policy outlines how we collect, utilize, and safeguard your data, we utilize your personal data for the purpose of delivering and enhancing the Service. Prior to using our Application, we kindly ask you to thoroughly review this policy
This Privacy Policy is applicable to the MTS Lahore Application provided by Model Town Cooperative Society Lahore. Throughout this policy, we will clarify the following:
You refer to the individual accessing or using the Service, or the Developer or other legal entity accessing or using the Service on behalf of that individual, if applicable.
We (referred to as either "we," "us," "developer," or "our" in this policy) refer to Model Town Lahore.
Application denotes an Application named MTS Lahore , provided by us, which you can download onto any electronic device.
Third-party Social Media Service signifies any website or social networking platform where users can log in or create an account to access the Service.
When you purchase a premium subscription or interact with our services while using the Application. We may collect personal information about you, including (but not limited to) the following: your name, gender, phone number, email address, password, contacts, personal details, photo, and/or payment information.
We automatically collect and utilize information regarding your usage of the services and the device you use to access them, which may include your mobile device ID, IP address, mobile operating system, browser type, version, device identifier, login information, preferred language, activity, time zone, geographic location, and other diagnostic data.
We may also collect information about your interactions with our Service, including the time and date of the pages you accessed, the duration of your visits, the pages you viewed and searched for, page response times, interactions on the page (such as scrolling, clicking, and mouse hovering) , dates and times of page visits, site navigation, and the search terms used.
We don’t share any data with Google, Facebook, or other third-party social media Service this Privacy Policy.
In order to store your receipts data securely, we need permission to access your device's local media storage. Rest assured that we will never modify or delete any content within your local media storage. This permission ensures that your receipts are stored locally on your device for easy retrieval and analysis.
In order to track the uses location of application precisely, we may request permission to access your device's location. This enables us to accurately track your location and provide you with location-based statistics related to your use. You have the option to grant or deny this permission, and you can disable it at any time within the Application settings.
In certain features of the Application, such as complaint entry, we may request access to your device's camera. Granting camera permission allows you to capture photos or videos for personal reference or to enhance your complaint or application. Your camera is only accessed with your explicit permission, ensuring your privacy and control over your media.
No microphone access required
Other Users
As part of the normal operation of the Service, some information about your personal data may be shared with other users within the Application, for example, all users may have access to your uploaded profile avatar and information.
We may share your personal data with third-party service providers who assist us in providing Services, including data hosting, customer relationship management, payment processing, and analytics Services.
We may not share your personal data when cooperating with third-party advertising and marketing partners for advertising and marketing purposes.
With will not share any information with any business entity.
We may share your personal data with third parties if required by law or if we genuinely believe that such disclosure is necessary to comply with legal obligations or requirements, enforce our terms and conditions, address security or technical issues, protect rights, property, or the safety of ourselves, our users, third parties, or the public.
If we engage in mergers, acquisitions, bankruptcy, reorganization, partnerships, asset sales, or other transactions, we may disclose your personal data in connection with such transactions.
We may disclose your personal data to comply with applicable laws, regulations, court orders, or other legal obligations. This includes assisting with investigations, protecting and preserving our rights and property, ensuring the safety of third parties, enforcing our Terms of Use, Privacy Policy, or agreements with third parties, or for crime prevention purposes.
We will retain your personal data for the duration necessary to fulfill the purposes stated in this Privacy Policy. This includes complying with legal obligations, resolving disputes, and enforcing our agreements and policies.
Additionally, we may retain Usage Data for internal analysis purposes. Usage Data is typically retained for a shorter period, unless a longer retention period is required for enhanced security, improved functionality, or legal obligations.
Your information, including Personal Data, may be processed in the developer's operating offices and other locations where the involved parties are situated. This means that your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction different.
By consenting to this Privacy Policy and submitting your information, you agree to the transfer of your data as described above. The developer will take all reasonable steps to ensure the secure treatment of your data in accordance with this Privacy Policy. We will not transfer your Personal Data to any organization or country without adequate controls in place, including appropriate security measures for your data and personal information.
We have implemented technical and organizational measures to safeguard against unauthorized or unlawful processing of Personal Data, as well as accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data. However, it is important to note that while we take precautions to protect your Personal Data, we cannot completely eliminate security risks associated with the storage and transmission of such data.
Please be aware that this Privacy Policy does not apply to teams or individuals not owned or controlled by us, or employed or managed by us. Our Service may include links or provide access to third-party websites (or third-party sites) for your convenience. We have no control over, do not review, and are not responsible for the content, goods, or services offered by third-party websites. Your use of third-party websites and any data you provide to them are done at your own risk. We recommend that you review the privacy policies of any third-party websites with which you interact.
Targeted Advertising and User Tracking
We may display advertisements within our Application to support its continued development. Google, as a third-party provider, utilizes cookies to display advertisements on our Service. Through the use of the DoubleClick cookie, Google and its partners can serve advertisements to our users based on their interactions with our Service or other websites on the Internet.
Ad Mob is a service provided by Google Inc.
If you do not wish to use the Ad Mob service, you can opt out by following the instructions provided by Google. For details on how to do so, please visit the following link:https://support.google.com/ads/answer/2662922?hl=en
If you would like more information about how Google uses the information collected, please refer to the following page "How Google uses data when you use our partners' websites or Applications": https://policies.google.com/technologies/partner-sites or see Google's privacy policy: https://policies.google.com/privacy
The Google Ads (ad words) remarketing service is provided by Google Inc.
If you wish to opt out of Google Analytics for Display Advertising and customize your Google Display Advertising network ads, you can do so by visiting the Google Ads Settings page: http://www.google.com/settings/ads In addition, Google recommends that you install the Google Analytics Opt-out Browser Plugin in your web browser to prevent your data from being collected and used by Google Analytics. The link to download the plugin is https://tools.google.com/dlpage/gaoptout For further information about Google's privacy practices, please visit Google's Privacy and Terms page at: https://policies.google.com/privacy?hl=en
More information about personalized advertising and our interest-based advertising options are as follows:
In order to display relevant and personalized advertisements, we may collect certain data about your usage of the Application, including but not limited to your interactions, preferences, and device information. This data helps us deliver targeted advertisements that are more likely to be of interest to you.
In order to serve advertisements tailored to your interests, we may share certain non-personally identifiable information with third-party advertisers or advertising networks. This information does not include your personal data such as your name, email address, or contact information. The shared data is used solely for the purpose of displaying relevant advertisements.
If you wish to opt out of the use of the DoubleClick Cookie for interest-based advertising, you can visit the Google Ads Settings web page at http://www.google.com/ads/preferences/.
We may use Google Analytics to monitor and analyze the use of our Service.
Google Analytics is a web analytics service provided by Google to track and generate reports on website traffic. Through the data collected, Google tracks and monitors the use of our Service and shares this data with other Google Services. This aggregated data may be used by Google to customize and personalize ads in its ad network.
If you wish to control certain Google Analytics features, you can adjust the settings for your mobile device, such as device advertising settings. Alternatively, you may refer to the instructions provided in Google's Privacy Policy, which is available at https://policies.google.com/privacy?hl=en.
If you would like to learn more about Google's privacy practices, we encourage you to visit Google's Privacy and Terms page at https://policies.google.com/privacy?hl=en.
We may offer paid products and/or services within our Service. In such cases, we may utilize third-party services for payment processing, such as payment processors.
Ensuring the security of your payments is of utmost importance to us. Therefore, we do not store or collect your payment card details. Instead, your payment card details are directly provided to our third-party payment processors. These payment processors handle your personal information in accordance with their own privacy policies and are bound by the PCI Data Security Standards established by the PCI Security Standards Council, a collaborative effort by brands such as Visa, Master card, American Express, and Discover. The PCI Data Security Standards require measures to help ensure the secure handling of payment information.
By adhering to the PCI Data Security Standards, the payment processors have implemented a range of security measures to safeguard your payment information. These measures contribute to the secure processing of payment data, protecting your privacy and security.
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/
Their Privacy Policy can be viewed at https://www.braintreepayments.com/legal/braintree-privacy-policy
Their Privacy Policy can be viewed at https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html
Their Privacy Policy can be viewed at https://www.wechat.com/en/privacy_policy.html
When you pay for our products and/or services through bank transfer, we may ask you to provide information to facilitate the transaction and verify your identity. The information you provide will be used solely for these purposes and will be subject to strict privacy protection. We will take measures to ensure the security of your information and comply with applicable privacy regulations. If you have any questions, please contact us.
Right to Be Informed
When collecting your personal information, you have the right to know our identity, the purposes and methods of processing your personal information, and how to exercise and protect your rights.
You have the right to request confirmation of whether we are processing your personal data and to access personal data and related information (e.g., categories of personal data processed).
If your personal data is inaccurate, you have the right to request rectification and to complete any incomplete personal data, as permitted by law.
You have the right to request the deletion of your personal data, where permitted by law. This right can be exercised, among other circumstances, when your personal data is no longer necessary for the purposes for which it was collected or processed unlawfully.
You have the right to request the restriction of our processing in certain limited circumstances, including when the accuracy of your personal data is contested or when the processing is unlawful, and you oppose the erasure of your personal data.
You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this information to another data controller, where technically feasible and legally permitted.
You have the right to object to our processing of your personal data, where permitted by law. This right is limited to processing based on legitimate interests. Subsequently, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims. Additionally, you have the right to object at any time to the processing of personal data for direct marketing purposes.
You have the right to request confirmation of whether we are processing your personal data and where permitted by law, access to that personal data. This may include the personal data categories we collect, use, or disclose about you.
Within the limits allowed by law, you have the right to request the deletion of your personal data.
You have the right to opt out of sharing certain data with third parties who may only use your personal data for their own purposes. Your right to opt-out applies only to information we "sell" to these third parties. In this context, "selling" does not mean exchanging data for money—we do not engage in such practices. "Selling" refers to the disclosure of data when a third party may use it for their own purposes, such as personalized advertising, including non-identifiable technical device data. We do not actually sell the personal information of individuals under 16 years old.
We strongly oppose discrimination of any kind, including but not limited to discrimination based on race, color, ethnicity, nationality, religion, gender, sexual orientation, age, marital status, disability, or any other protected characteristic under the law. If you encounter any instances of discrimination, you have the right to request appropriate corrective measures from us, including but not limited to investigation, correction, deletion of relevant information, or other reasonable corrective actions. We are committed to ensuring a fair, equal, and inclusive service environment to promote positive experiences and engagement for all users.
We do not knowingly collect personal information from individuals under the age of 13 online. If you become aware that a child has provided us with personal information without parental consent, please contact our support team. In the event that we discover an individual under the age of 13 has provided us with personal information without parental consent, we will promptly delete the data and deactivate the individual's account.
We may periodically update our Privacy Policy. We will notify you of any changes by posting a new Privacy Policy on this page.
Before the changes take effect, we will inform you through email and/or prominent notice on our Service, and update the "Last Updated" date at the top of this Privacy Policy.
We recommend checking this Privacy Policy regularly to stay informed about any changes. The changes to this Privacy Policy will be effective after being published on this page.
If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal data, please reach out to us using the following contact information: Email: model.town2023@gmail.com
We will respond to your inquiries and address your concerns promptly. We value your privacy and are committed to protecting your personal data. If you have any concerns or would like further information about our data processing practices, please feel free to contact us.